Online shop for pet

Customer Center

How can I place an order?

Here is the step by step process to correctly place an order:


First you must browse our website to find the product you are looking for. When you have found it, simply select the model you want, indicate the number of units you would like to buy and click on the "Add to cart" button. By doing this, you will have the products selected.


When entering the shopping cart you will see the selection of products and their price. In this same screen you will be able to select the transport method that you prefer and go to the input screen of your data by clicking on the purchase process.


Once you are in the data entry screen, we will ask you for basic information to be able to make the shipment correctly. Following the data information, you are able to enter a discount coupon if you have one.

Finally, you will be able to select the method of payment that you prefer and, after clicking the continue button, we will send you to the payment gateway of the provider.


Once you have filled in the personal data in the payment gateway and we have verified that everything has been done successfully, you will be sent to a confirmation page where you can see the summary of your purchase.


You will receive all of this data by email so that you can consult it at any time and, if you have any concerns, you are able to contact our Customer Service team and they will assist you in any way possible.

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